Knowledgebase

Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing..... Your internet provider...

Are you able to send emails but not receive?

Either your domain is out of disk space, or your e-mail address itself is out. You will need to...

Email Trouble Shooting to get your mail working

Make sure your user name and password is all lowercase. Make sure you have created the email...

How To Create Email Accounts in cPanel Webmail

Creating email accounts in cPanel's webmail interface is a straightforward process. cPanel is a...

How do I increase my email quota?

Login to your cPanel. (Click here to learn how to access your cPanel if you don't know how to)...

How do I migrate my emails from my previous webmail?

Log in to your Email Hosting account via this URL yourdomain/webmail Click on Settings Click...

How to change your webmail account password

Changing Email Password via webmail The password associated with your email account can be used...

How to create email signatures on your webmail account

Roundcube The free webmail client RoundCube allows you to set up a signature for outgoing...

How to enable Spam Assassin

To enable Spam Assassin please do the following: Login to cPanel and look in the Mail section...

How to enable autoload for webmail to go directly to either Horde or RoundCube

You will need to access your webmail by going to your-domain.com/webmail. Log into your email...

I am unable to send emails to other mail servers

For troubleshooting email delivery issues: Check to see that MX record is set for the recipient...

Setting Up your website's Email for iPad and iPhone

Kindly follow the steps below to configure email using Mac Mail. Open the Mac Mail...

Setting Up your website's email on Android Devices

To setup Email on an Android Device, From the home screen, tap Applications > Settings >...

Setting up webmail with Outlook

Below are the required steps to synchronize your webmail account with Outlook: - Make sure your...

Using your website's email via GMail

Click Settings at the top of any Gmail page, and open the Accounts tab. In the Get mail from...

Using your website's email via Yahoo Mail

Yahoo Mail has provided an easy step by step guide to do this easily. Your username is...

When I send an e-mail with an attachment it is not delivered or bounces back why?

1. The server is designed to block most attachment types if they are not zipped up. A few of...

Where do I go to check my emails using my browser?

yourdomain.com/webmail/

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