Installing Live Helper Chat Using Softaculous

Live Helper Chat is a free, open‑source live support and chat application that enables real‑time communication with website visitors. With Softaculous, you can install Live Helper Chat quickly and easily through cPanel.

Why Use Live Helper Chat?

• Provides real‑time chat support for customers.

• Supports multiple operators and departments.

• Includes features like canned responses, file sharing, and visitor tracking.

• Quick one‑click installation via Softaculous.

Steps to Install Live Helper Chat

1. Log in to cPanel.

   • Navigate to the Softaculous Apps Installer section.

2. Search for Live Helper Chat.

   • In the Softaculous dashboard, type Live Helper Chat in the search box.

   • Or browse under Customer Support → Live Helper Chat.

3. Click Install.

   • The installation page will open.

4. Choose Protocol.

   • Select https:// or https://www if your site has an SSL certificate.

   • Select http:// or http://www if SSL is not installed.

5. Choose Domain.

   • Select the domain where Live Helper Chat will be installed.

6. Set Directory.

   • Leave blank if you want Live Helper Chat installed at the root (e.g., example.com).

   • Enter a folder name (e.g., chat) if you want Live Helper Chat installed at example.com/chat.

7. Configure Admin Account.

   • Default Department → Enter the name of your support department.

   • Admin Username → Choose a unique username.

   • Admin Password → Use a strong password (Softaculous provides a strength meter or can generate one).

   • Admin Email → Enter the administrator’s email address.

   • First/Last Name → Enter administrator details.

8. Database Settings.

   • Provide a database name or accept the default.

   • Configure table prefix if needed.

9. Advanced Options (Optional).

   • Configure automated backups and rotation.

   • Enable email notifications for updates.

   • Choose auto‑upgrade options for Live Helper Chat.

10. Install.

    • Review settings and click Install.

    • Wait for confirmation. Softaculous will display the Live Helper Chat login URL (e.g., example.com/chat).