Sometimes customers change their minds or errors occur during checkout. On ruachost.com, administrators can cancel orders directly from the OpenCart administration dashboard.
Why Cancel Orders?
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Customer requests to stop a purchase.
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Incorrect product or quantity ordered.
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Fraudulent or suspicious transactions.
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Stock unavailability.
Steps to Cancel an Order in OpenCart
Step 1: Log in to OpenCart Administrator
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Use your administrator account to access the backend dashboard.
Step 2: Navigate to Orders
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In the left sidebar, click Sales → Orders.
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Locate the order you want to cancel.
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Click View to open the order details.
Step 3: Update Order Status
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Scroll down to the Add Order History section.
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In the Order Status dropdown, select Canceled.
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Click Add History to save the change.
Important Notes
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