Backing up your data using Dropmysite

Learn how to back up your data using Dropmysite and manage database, website, and email backups via the cPanel plugin.

This guide explains how to use the Dropmysite cPanel plugin for:

• Website backups

• Database backups

• E-mail backups

Do I need to configure any backups?

Dropmysite automatically sets up some backups, so extra configuration may not be needed:

Website backups: Dropmysite creates a default website backup for your account. You can also create custom backups if desired.

Database backups: Dropmysite backs up MySQL and PostgreSQL databases created via cPanel. If you install applications through Softaculous or auto-install with your hosting order, you must manually configure these backups.

E-mail backups: If Dropmysite was purchased with your hosting order, e-mail backups are automatic. For later additions, manual setup is required.

One e-mail backup is sufficient to cover all accounts for the primary and addon domains.

Website backups

Dropmysite automatically creates a backup called Website Backup of your entire home directory. Manual backups of specific directories are optional.

Managing existing website backups

1. Log in to cPanel.

2. On the Tools page under Software, click Dropmysite.

3. In the dashboard, locate the website backup and choose an option:

   • Edit Connection – modify connection details

   • Edit Schedule – change backup schedule

   • Backup History – view past backups

   • Download Files – download backup files

   • Restore Files – restore website backup

   • Backup Now – run an immediate backup

   • Delete – remove the backup profile

Adding a website backup manually

1. Log in to cPanel and click Dropmysite under Software.

2. Click Add Website.

3. On the Connection Details page:

   • Protocol: SFTP - SSH File Transfer Protocol

   • Use Public key authentication or password authentication

   • Directory Path: optional (default backs up all files; to back up only website files, type public_html)

   • Port: 7822

   • Host name: your ruachost.com server name

   • User name: your ruachost.com account username

   • Password: leave empty if using public key authentication

4. Click Next to test the connection.

5. On the Schedule Backup page:

   • Select directories to include

   • Specify files or directories to exclude

   • Set retention, frequency, start time, and time zone

6. Click Next, name the profile, optionally select Start a backup now, and click Save.

Database backups

Dropmysite supports MySQL and PostgreSQL backups.

Dropmysite automatically creates a database user for backups using the format username_random-string.

Managing database backups

1. Log in to cPanel and open Dropmysite.

2. Under Databases, select the backup and choose an option:

   • Edit Connection

   • Edit Schedule

   • Backup History

   • Download Files

   • Restore Database

   • Backup Now

   • Delete

Adding a database backup

1. Click Add Database.

2. Connection Details:

   • Database type: MySQL

   • Port: 3306

   • Host name: your ruachost.com server name

   • Database name: your database

   • User name: database user

   • Password: database password

3. Click Next to test the connection.

4. Schedule Backup: set retention, frequency, start time, and time zone.

5. Name the profile, optionally select Start a backup now, and click Save.

E-mail backups

Dropmysite can back up all files from your domain’s e-mail accounts.

Adding an e-mail backup

1. Log in to cPanel and click Dropmysite.

2. Click Add Email.

3. Connection Details:

   • Protocol: SFTP - SSH File Transfer Protocol

   • Use Public key authentication or password authentication

   • Port: 7822

   • Host name: your ruachost.com server name

   • User name: your ruachost.com account username

   • Password: leave empty if using public key authentication

4. Click Next to test the connection.

5. Schedule Backup:

   • Select the mail directory (uncheck /)

   • Set retention, frequency, start time, and time zone

6. Name the profile, optionally select Start a backup now, and click Save.

Managing e-mail backups

1. Log in to cPanel and open Dropmysite.

2. Under Emails, select the backup and choose an option:

   • Edit Connection

   • Edit Schedule

   • Backup History

   • Download Emails

   • Restore Emails

   • Backup Now

   • Delete

More information

Visit Dropmysite.