Learn how to regain access to your ruachost.com account if you’re unable to log in.
When to Use This Process
You can request account recovery if any of the following apply:
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Your registered email address is no longer accessible.
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Your phone number is no longer active or available.
- You no longer have access to the device that generates two-factor authentication (2FA) codes for your account.
How to Recover Access
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Go to ruachost.com.
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Open a Support ticket with our team by selecting Account Recovery.
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In your ticket, clearly describe your situation (lost email, inactive phone or loss of access to 2FA).
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Upload a clear photo of a valid government-issued ID to verify your identity.
What Happens Next
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Our support team will review your request and verify your information.
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Once approved, you’ll receive instructions to securely regain access to your Hosting Panel account
Note: Submitting a valid government-issued ID is required for all recovery requests.
