Nameserver errors can prevent your website from loading properly. These issues usually happen when the nameserver records at your domain registrar and those on your Ruachost.com hosting server do not match.
This guide explains the most common nameserver errors and how to fix them.
What Are Nameservers?
Nameservers tell the internet where to locate your domain’s DNS records.
If they’re missing, misconfigured, or inconsistent between your registrar and hosting account, your domain may fail to resolve correctly.
Common Nameserver Errors
1. Missing Nameservers Reported by Parent
Cause: Your registrar does not list all the required Ruachost nameservers.
Example:
-
Server records:
nsa.ruachost.com,nsb.ruachost.com -
Registrar records: Only
nsa.ruachost.com
Fix:
Log in to your registrar’s control panel and add the missing nameserver so both match exactly (nsa.ruachost.com and nsb.ruachost.com).
2. SOA MNAME Entry Error
Cause: The Start of Authority (SOA) record points to a nameserver that isn’t listed at your registrar.
Example:
-
SOA record uses:
nsa.ruachost.com -
Registrar only lists:
nsb.ruachost.com
Fix:
Add the missing nameserver (nsa.ruachost.com) to the registrar’s configuration so both are properly aligned.
3. Missing Nameservers Reported by Your Nameservers
Cause: Your registrar lists more nameservers than are actually configured on the hosting server.
Example:
-
Registrar records:
nsa.ruachost.com,nsb.ruachost.com -
Server records: Only
nsa.ruachost.com
Fix:
Add the missing nameserver (nsb.ruachost.com) to your Ruachost DNS settings so they match the registrar’s list.
How to Check for Errors
You can verify your domain’s nameserver setup using online DNS tools such as intoDNS or MXToolbox.
Look out for warning messages like:
-
“Missing nameservers reported by parent”
-
“SOA MNAME entry error”
-
“Missing nameservers reported by your nameservers”
