Congratulations on purchasing a Reseller Hosting package with Ruachost! This guide will help you get your own site and your customers’ sites up and running quickly.

 

1. Accessing Your Account

  • After signup, you’ll receive a Welcome Email with login details.

  • Log in to the ruachost.com

  • From the Dashboard, you can view:

    • Your username

    • Nameserver information

    • Server name and IP address

    • Primary domain name

 

2. Managing Accounts with WHM & cPanel

WebHost Manager (WHM)

  • WHM is your main tool for managing customer accounts.

  • With WHM you can:

    • Create and manage hosting packages

    • Add, modify, or delete customer accounts

    • Set resource limits (disk space, bandwidth, email, etc.)

    • Customize branding for your clients

cPanel

  • Each customer account you create in WHM gets its own cPanel.

  • cPanel is where your clients manage their websites, email, and databases.

  • You also have your own cPanel for managing your reseller account’s main domain.

 

3. Billing & Automation with WHMCS

  • WHMCS (Web Host Manager Complete Solution) is the industry-standard billing and automation platform.

  • It handles:

    • Client signups

    • Invoicing and payments

    • Support tickets

    • Account provisioning (auto-creates accounts in WHM)

  • You can order a branded or unbranded WHMCS license through Ruachost.

  • Install WHMCS easily via Softaculous in cPanel.

 

4. Domains & DNS

  • Register or transfer domains through Ruachost or point existing domains to your reseller nameservers.

  • Default nameservers are provided in your Welcome Email.

  • You can also configure custom nameservers (e.g., ns1.yourdomain.com, ns2.yourdomain.com) for a fully white-labeled experience.

 

5. Email Setup

  • Use cPanel to create email accounts for your own domain or for your clients.

  • Access email via Webmail, or configure in desktop/mobile clients.

  • Guides available: Configuring Email in cPanel and Accessing Webmail.

 

6. File Management & Access

  • Upload files via File Manager in cPanel or use SFTP for secure transfers.

  • SSH access is also available for advanced users.

 

7. Security

  • CSF Firewall in WHM helps secure your server.

  • Free AutoSSL certificates are provisioned automatically for all domains.

  • You can also install custom SSL certificates if needed.

 

8. Branding

  • WHM allows you to customize the look and feel of cPanel for your clients.

  • Add your logo, company name, and support links for a professional, white-labeled experience.

 

9. Migrating Sites

  • If you’re moving from another provider, Ruachost’s Migration Team can assist.

  • Migration speed depends on the number of sites, size, and current host’s network.

 
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