Setting up e-mail forwarders in cPanel

E‑mail forwarders let you automatically redirect incoming messages from one address to another. This is useful if you want multiple people to receive messages sent to a single address, or if you want to consolidate mail into one inbox.

Types of Forwarders

• Account Forwarders → Forward messages from one specific e‑mail account (e.g., info@example.com) to another (e.g., support@example.com).

• Domain Forwarders → Forward all messages sent to one domain (e.g., @test.example.com) to another domain (e.g., @example.com).

⚠️ Important: Forwarders also forward spam. If too much unsolicited mail is forwarded, services like Gmail or outlook may block your server’s IP. As an alternative, configure Gmail or outlook to pull messages directly from your hosting account.

Adding an Account Forwarder

1. Log in to cPanel.

2. On the Tools page, go to Email → Forwarders.

3. Under Create an Email Account Forwarder, click Add Forwarder.

4. Fill in the details:

   • Address to Forward → Enter the username (e.g., info).

   • Domain → Select the domain (e.g., example.com).

   • Destination → Choose one:

     • Forward to another e‑mail address.

     • Discard with error message (SMTP failure).

     • Advanced options: forward to system account, pipe to a program, or discard entirely.

5. Click Add Forwarder.

Deleting an Account Forwarder

1. Log in to cPanel → Forwarders.

2. Under Email Account Forwarders, locate the forwarder.

3. Click Delete → confirm.

   • Note: You cannot edit a forwarder. To change it, delete and recreate.

Adding a Domain Forwarder

1. Log in to cPanel → Forwarders.

2. Under Create an Email Account Forwarder, click Add Domain Forwarder.

3. Select the domain you want to forward.

4. Enter the destination domain.

5. Click Add Domain Forwarder.

Deleting a Domain Forwarder

1. Log in to cPanel → Forwarders.

2. Under Forward All Email for a Domain, locate the forwarder.

3. Click Delete → confirm.